Before starting home renovations, it’s important to protect yourself and your home.
Problems surrounding home renovations are among the most common complaints in Canada. In 2013, there were approximately 1,600 complaints and inquiries related to home renovations, of which 21% were for roofers.
If you know the risks before hiring a roofer, you will be better able to avoid scams, poor workmanship and legal liability for injury to a worker.
As a consumer, protect yourself before starting work on your roof.
Roofing contractors are not licensed by the government. To find a reliable roofer more easily read some contractor hiring tips.
Ask friends and family for recommendations.
Look to engage local businesses because it’s easier to check their credentials.
Then do the following research:
Consult the Consumer Warning List to find out if the roofing contractor has been the subject of complaints and convictions.
Check the Better Business Bureau ( English only) received complaints or warnings about it.
Get a quote
Ask at least three contractors to give you a quote on a specific date. An estimate is a written estimate that must include:
a complete and clear description of the work to be done;
a detailed list of the cost of materials and labor.
Compare the quotes you received before making a decision.
If you already know which roofer you want to hire for the work, ask him at least three references and check them. These are people who have already hired him personally and who have done business with him.
Ask the contractor to give you references for any existing roofing work he has done recently or in the past. In this way, you will know if the quality of the work has caused problems.
If the contractor refuses to give you reference names, do not engage it.
When contacting these people, ask them the following questions:
Would you still hire this roofing contractor or not?
Was the work done on a budget? If the answer is no, ask why.
Has your home or personal property been damaged during the work? Were the workers careless? (eg, they left nails on the floor)
Were workers wearing protective equipment, especially when working more than three meters (10 feet) from the ground?
Worker Safety Information
As the owner and consumer, you can – and you should – ask the contractor what the company’s health and safety practices are.
You want to make sure that every roofer on your roof is trained to work in a safe manner and wear fall protection equipment.
Do not hire a contractor who can not say that he has trained or equipped his workers properly. Since 1 st April 2017, all roofing contractors must carry a card indicating that they have been trained to work at height. This card proves that they were trained to work in a safe way at height.